Shipping & Returns
MIBOT ORDER INFORMATION
Shipping, Returns & Local Pickup
We ship military, industrial and specialty surplus throughout the United States. Large and heavy products may require freight service, and free local pickup is available at our Macon warehouse during the hours listed below.
PARCEL & FREIGHT
Shipping Within the United States
- Orders are typically processed within 1–2 business days.
- Parcel orders may ship via USPS or UPS Ground.
- Oversized and heavy products ship via FedEx Freight. Applicable items have a flat-rate freight charge shown at checkout.
- Shipments are insured for the purchase price.
- Shipping charges are calculated automatically. Contact us if a displayed rate appears inaccurate or unusually high.
FREE LOCAL PICKUP
Mibot Warehouse Pickup
2258 Barnes Ferry Road
Macon, GA 31216
Monday–Thursday: 8:00 AM–3:00 PM
Friday: 8:00 AM–12:00 PM
Saturday–Sunday: Closed
Friday: 8:00 AM–12:00 PM
Saturday–Sunday: Closed
Please wait until you receive confirmation that your order is ready before arriving. Bring your order number when picking up.
60-DAY RETURN POLICY
Straightforward Returns With No Restocking Fee
- Contact us within 60 days of delivery with your order number and the reason for the return.
- Wait for return instructions and an RMA number before shipping anything back.
- Mibot does not charge a restocking fee.
- The customer is responsible for return shipping unless Mibot sent the wrong product or the item arrived damaged.
- Package the return securely and include all parts and accessories originally received.
- Freight returns must be coordinated with our team before shipment.
Damaged or incorrect order? Keep the packaging, take clear photographs and contact us promptly so we can help resolve the issue.
U.S. sales only: Mibot does not ship or export products outside the United States.
CONTACT OUR TEAM →